Getting Support
We're here to help you get the most out of ReefToolkit. Whether you need assistance setting up your tanks, syncing data, or understanding a feature, there are several ways to reach us.
In-App Help
Open the Settings menu in the app to:
Send feedback or bug reports directly from your device
View your app version and system info (helpful when reporting issues)
Email Support
You can contact our support team at [email protected]
Please include:
A short description of your issue or question
Your device type (e.g., iPhone 17, iPad Pro)
The app version (found under Settings → About the App)
This helps us respond faster and more accurately.
If your issue involves data access, account recovery, or a privacy concern, please review our Privacy Policy first — or email us directly with "Privacy" in the subject line.
We usually reply within 1–2 business days.